Frequently Asked Questions
Everything you need to know about shopping with Summits Outdoor.
What is the standard shipping timeframe for orders?
We offer standard shipping which typically takes 3 to 7 business days within the continental United States. Expedited shipping options are available at checkout for those who need their outdoor gear sooner.
How do I return an item that doesn't fit?
We offer a 30-day return policy on all unworn apparel with original tags attached. Simply visit our Returns Portal to print a prepaid shipping label and drop your package at any authorized carrier location.
Are your materials sustainably sourced?
Yes, Summits Outdoor is committed to the environment. Our latest collection uses 100% recycled polyester and organic cotton, ensuring high-performance gear that respects the trails we love.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna.
How can I track my order status?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to our tracking page. You can also view your order history by logging into your Summits Outdoor account.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by destination and are calculated automatically during the checkout process.